The outbreak of COVID-19 has prompted the Massachusetts Dental Society to strongly request that we postpone non-urgent office visits. Our Westfield office will be closed from March 17th and our Connecticut offices will be closed beginning March 18th. We will be reopening tentatively on March 7th. We have already spoken with a few people who will need to be seen next week, and everyone else should receive a call or email with a new appointment in the next few days. We will have a stand-by assistant for all offices to handle emergencies by appointment, and Dr. Cordes will also be available for any urgent matter.

Our front staff will still be available by email and by phone during regular office hours to handle questions or concerns. Thank you for your understanding!

Dear Patients, Parents, and Caregivers,

The health and well-being of our patients is our top priority, now and always. In response to the coronavirus pandemic, we are closely following and adhering to precautions advised by the Centers for Disease Control (CDC), the Massachusetts and Connecticut Departments of Public Health, the American Dental Association, and the Massachusetts and Connecticut Dental Societies.

We want to assure you that we are taking continuous steps to ensure that our offices remain a safe place for every patient. It’s important for you to know that dentists are leaders in infection control. The precautions we take every day will also help prevent the spread of the coronavirus.

We follow Universal Precautions developed by the CDC to protect both health care personnel and patients. We sterilize all instruments after each use and clean each dental operatory after each patient visit, using surface disinfectants that kill all known infectious diseases, including coronavirus. Dedicated hand washing and one-time use disposable materials also help maintain a safe environment for our patients. Our staff are regularly trained in these procedures. Additionally, at this time, we are increasing the frequency of disinfection in the main waiting areas as well as removing magazines and other high-touch items.

Our office remains open to care for our patients following the above guidelines. As always, if you have a fever, are coughing, or are exhibiting symptoms of respiratory illness, you may be a risk to other patients or staff members. Even if you believe you have allergies, if you or your child are actively coughing in the office, we will ask you to leave and reschedule your appointment. If you are experiencing a fever (greater than 100.4), cough, or shortness of breath, please remain at home and contact your primary care physician immediately.

***We ask that only one person-any parent or caregiver-accompany the patient into the office in order to properly reduce congestion.

If you would like to reschedule an upcoming appointment or talk through any concerns, please feel free to contact our office. Updates will be on our Web Blog, Facebook and by email.

Phone: 413-562-8100
Text: Appts@cordesorthodontics.com
Email: Heather@cordesorthodontics.com

For the most up-to-date information and guidance, please visit the CDC website at www.cdc.gov/coronavirus.

Thank you or your help.
Dr. David Cordes and Staff